Our policy lasts 9 days from the date of delivery of the product to you. If 9 days have gone by since the receipt of goods by you, unfortunately, we can’t offer you a refund or exchange. You have to intimate us about the reason of return through email within 1 day of receipt of the goods and return the goods timely to reach us in the specified time period as mentioned above.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as Injectables cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over INR 2000/- you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Some products require a prescription.
please email it to contact[at]avipharma[dot]com or WhatsApp
AVI Pharma Pvt Ltd in Malad West, is a leading company in the category Pharmaceutical, Medical & Lab Testing equipments Importers, suppliers of Anti-aging, weight loss, natural bioidentical hormones in Mumbai, Maharashtra, India.
Disclaimer : This website does not offer any medical consult medial advice or medical recommendation. The content of this website is purely for educational and information purposes. The results and outcomes of the products may vary from person to person. No products should be consumed without consulting a qualified healthcare professional. Some products may be over the counter while others will need a written prescription from a health care provider.